The operation of each DEN classroom studio is very much like a standard classroom with the addition of considerable technology. For this reason, you will be assigned a control room operator to handle much of this technology allowing you to devote more time to instruction. Our goal is to be flexible in accommodating different teaching styles and needs.

Control Room Operators

Your student control room operator is supervised by one of our Network Control staff supervisors. Your camera operator will post his/her name on the control room window and introduce him or herself to you before the first class session. Your operator will need to know your preferences (e.g. if you prefer to take live phone calls at any point in the class or just at certain times). Your control room operator performs the following duties:

• Controls cameras and instructional presentation sources
• Adjusts levels as needed
• Alerts you of incoming phone calls
• Alerts you of end times (5 minute warning) for class and recordings

If you have any concerns about your operator, please inform a Network Control supervisor or manager at classrooms@mapp.usc.edu or (213) 740-0130 or visit OHE 100.

Live Student Interaction

DEN students can call directly into the studio classrooms with their questions during class. You will hear the student through the in-studio audio system. Multiple students can participate synchronously with the class via phone conferences, teleconferencing equipment, online chats, and desktop sharing applications.

In addition, WebEx conferencing software is available to allow your remote students to do presentations and interact live. Live conferencing via WebEx is not readily available for every class session and must be requested by the professor ahead of time. For information on interacting with your off-campus students, or to set up a WebEx conference for class, email webex@mapp.usc.edu.

Five-Minute Warning

Because we must maintain a tight class schedule, we will give each professor a five-minute verbal warning prior to the end of class. It is important that we take your class off-air at the scheduled time in order to accommodate the next class.

Pre-Taping Procedures

On occasion, you may need to set up a pre-taping if you have a conflict that prevents you from teaching during your scheduled class time. There may also cases where you need to record an extra lecture session for review.

Contact any Network Control supervisor at classrooms@mapp.usc.edu or (213) 740-0130 or visit OHE 100. Pre-tapings are only available to DEN courses.

• A maximum of two week's worth of pre-taped lectures is allowed per course
• Network Control will schedule pre-tapings and extra sessions according to time constraints, room availability, and staffing
• Please be aware that a minimum attendance requirement exists for all faculty in regards to the class time in the USC Schedule of Courses. DEN will not support the misuse of the pre-taping option and reports pre-tape summaries to the Viterbi Dean's office at the end of the semester.

DVD Archive Request

Each semester DEN can provide an instructor with one DVD of his or her course lectures and materials. DVDs will only contain materials captured by DEN for your course. These materials are restricted to: video lectures and course documents processed by our Instructional Support Center. Contact DEN Webcasting at webclass@usc.edu or (213) 821-1321 or visit OHE 118 to request the copy.

To receive a DVD of a course taught by another professor, you must get written authorization from that professor. Once authorization is given, Webcasting can produce and release the DVD.  Please allow 10 business days for your DVD request to be processed.